Questions


How long does it take to get shirts?
Allow AT LEAST 7 DAYS for us to be able to meet your deadline. Also account for shipping time (which is UPS ground from Pittsburgh, PA) We will make every effort to meet your deadline, but without the proper amount of notice, we can't promise anything. YOUR TURN AROUND TIME BEGINS WHEN PAYMENT IS RECEIVED.


How do I order?
The easiest & quickest way to get your order going is to send us an email with as many specifics as you have. If you'd like to try our online design tool, head over to http://custom.inkdivisionprinting.com

Or you can just send us email with as much of the following information you have right now, and we'll get you moving forward with your order:


Do you have a graphic already or do you need one?
If you have it, attach the best quality version you have. Feel free to email us with any questions you might have.

What Color & Style Shirts do you want?
50/50? 100% Cotton? No-Preference?
Longsleeve? Short Sleeve?

How many of each size do you need?
12 sm
12 m
12 l
12 xl
12 xx
12 xxx

When do you need them by?
We make every effort to hit your deadline regardless of how soon, but we can only garauntee it if you give us at least a week. 2 weeks is best.

Where do you need them shipped/delivered to?

Any other questions or comments?

Get us as much of that information you have to ink@inkdivisionprinting.com and we'll get your project going for you. You can also call 412-381-1104 and leave us a message and we will return your call ASAP.

Can I come to the shop and order?
If you need to talk to us in person about your design or need to see samples, call us or e-mail us for an appointment so we can be sure we have an artist and/or sales rep in house at the time that's best for you.



Art Preparation
You can send your art as an .eps, .ai, or .psd. If sending photoshop files, the individual colors should be seperate layers if possible. We can work with pretty much any other file you may have. Questions? E-mail or call 412-381-1104.
Frequently Asked Questions
Can we create your design for you? Absolutely, in fact we'd love too, that way we can insure that your graphic will work well as a screen print. Custom designs including up to 3 revisions are included with all orders over 50 shirts.
Can we re-create your art from a t-shirt you already have? Yes we can, but due to the time involved in scanning, re-drawing & seperating, art charges may apply.
Have something sketched on paper or an idea, can we print it?We can work with whatever you have, if you're art is hand-drawn line art, we can probably just scan it and go. Just having some ideas on paper is a start, but may require an art charge to re-create.